Privacy Policy

Shipping - All controllers are made to order and typically take 2-3 days (3 - 6 days during holiday season) to be assembled before they are shipped. We ship all orders via USPS or FEDEX, international orders ship via USPS. Please note, during the holiday season assembly time may increase.

Warranty – All Controller MS4R  products come with a 60 day standard warranty, we also offer an extended 1 year warranty. Our warranty is applicable for modified parts and labor – warranty does not cover tampered products or any personal damage to the controller or any controller parts.

Return Policy  We offer a 4 DAYS RETURN POLICY if you are not fully satisfied with our product. Returns will be granted at the sole discretion Of MS4R MODZ. Controllers exhibiting any use, abuse, scratches, damage or wear WILL NOT be accepted for return. Warranty sticker on the controller has not been tampered. All returns are subject to a 20% RESTOCKING FEE  on all refundable merchandise. (SHIPPING FEE AND TRANSACTION FEE ARE NON- REFUNDABLE). Customers are responsible for return shipping. 

5 DAYS RETURN POLICY - Products returned after 5 days for the day they have been received WILL NOT BE REFUNDED. They become elegible for repairs or upgrades only. Item has to be in original condition. Warranty sticker on the controller has not been tampered. 

Return Policy on the Racing Simulator Chairs - All returns require a RMA (Return Merchandise Authorization) number. RMA number can only be issued through  MS4R BY KCUSA Computers Corp. technical support department. Buyer must contact  MS4R - KCUSA Computers Corp.. by phone or e-mail to request RMA number.? RMA number is valid for a 15 days. If buyer does not return the item/s within 15 days, RMA number will be voided. Any RMA returned to us with a RMA number past the 15 days, item will be refused and return back to the sender?s address appear on the package. It is recommended that all returns be made via a traceable carrier such as FedEx, UPS or Certified Mail. All return for refund will be charged with 20% restocking fee.All products must be returned in original condition including packaging, documentation, manuals, and accessories.  MS4R - KCUSA Computers allows 30 days from the date merchandise is received to issue the refund. Shipping and insurance fee are non-refundable in any case.


KCUSA Computers Corp. is not responsible for items that are mishandled, lost or damaged during shipment. RMA numbers must be legibly listed on the outside of the package.



Patches and Updates – Rapid Fire is not patchable due to the way it functions. Certain add-on mods such as fast reload or jitter which work off glitches in game may be patched. In the unlikely event that this would happen we offer services at a minimal cost to update your controller once we have defeated the code.

Sales Tax – In accordance withFlorida State Law, all orders shipped to FL addresses will be charged sales tax.

Legal Notice - MS4R MODZ offers products for sale to be used at the discretion of the customer. The customer assumes full and sole responsibility for use of any products purchased from MS4R MODZ.

Address:
MS4RMODZ
USA Office
1825 NW 112th  AVE Unit 153 Miami , FL 33172
P.1.786.229.6330
P.1.305.436.3963
Email: info@ms4r.com

 

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